FAQ
In our FAQ you will find answers to frequently asked questions on the following topics:
General information:
All course locations are easily accessible by public transport and offer plenty of parking spaces.
We follow the recommendations of umbrella organisations such as swimsports.ch, swiss swimming, SLRG and bfu.
Frequently asked questions about baby bathing fun / parent-child water fun:
Please bring the little Turtles to the swimming pool in swim nappies, such as Kooshies swimming trunks.
No, you do not need to bring any swimming aids. We teach various handholds in the water to allow the children to move safely and freely.
One carer per child is in the water with the baby bathing fun or the parent-child water fun. This only applies to the Baby-Badeplausch and Eltern-Kind-Wassserplausch courses. All other courses take place in the water without a reference person.
Please bring: A sufficiently large sports bag or rucksack, possibly bathing shoes (due to the risk of slipping and hygiene on wet floors, no street shoes), shower gel, shampoo, body lotion, wet wipes and spare nappies/bathing trunks.
Frequently asked questions about children’s swimming (Crab Polar Bear Level 1-7, SeaTurtles SportSwim Group):
No, parents do not need swimwear as the children complete the course with the instructor. We ask accompanying persons to remove socks and street shoes and recommend a T-shirt, as the room temperatures are warm. Please note the specific bathing rules for each course location or request them from our office. Different rules apply in the indoor pools and normally a swimming costume must be worn (even just for dropping off and picking up).
No, no swimming aids or swimming equipment are required, except swimming trunks and towel. The required course material is available on site.
Yes, the accompanying persons are free to decide whether or not they wish to watch during the course.
The cloakrooms may not be used until 10 Minutes before the start of the course and with shoes. Should there be any deviating regulations, the course instructors will inform you on site.
For reasons of hygiene, the wet areas may only be entered barefoot or, in exceptional cases, with shoe covers.
Eating is strictly prohibited and for safety reasons it is forbidden for siblings who are not taking part in the course to be in the water.
Please contact the office if your child is suffering from an illness so that we can inform the course leaders accordingly.
Yes, mobile phones and other mobile devices are not permitted for child protection reasons, and photos and video recordings are also prohibited.
Course regulation in case of absence:
In principle, there is no entitlement to compensation, except in the case of accident and illness by means of a medical certificate.
- On presentation of a medical certificate due to accident or illness, the course day(s) will be credited pro rata on re-enrolment (no cash payment).
- No replacement in the event of absence for other reasons, with the exception of those mentioned in point 1.
- In all cases, please contact the secretariat to discuss the next steps.
- In special cases, it may be possible to make up the missed course day(s) out of goodwill, but not necessarily on the same course day or location.
Please always report absences by e-mail or telephone to the secretary’s office with the relevant details: First name/last name of the participant, course location, course day, course time, course level, if applicable. Course instructor. Contact: E-Mail: info@schildkroetli-swimmers.ch or Phone: 043 466 94 85.
