{"id":3158,"date":"2023-10-06T14:39:49","date_gmt":"2023-10-06T12:39:49","guid":{"rendered":"https:\/\/staging.schildkroetli-swimmers.ch\/?page_id=3158"},"modified":"2024-11-29T09:03:29","modified_gmt":"2024-11-29T08:03:29","slug":"faq","status":"publish","type":"page","link":"https:\/\/schildkroetli-swimmers.ch\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
[vc_row full_width=”stretch_row_content_no_spaces” disable_element=”yes” el_class=”first wk_subpage_header” css=”.vc_custom_1698761380938{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” content_placement=”bottom” disable_element=”yes” el_class=”bg_transparent wave-row intro_bottom no_filter”][vc_column][vc_single_image image=”690″ el_class=”wave-image”][\/vc_column][\/vc_row][vc_section el_class=”wk-section”][vc_row css=”.vc_custom_1678186385322{padding-bottom: 40px !important;}”][vc_column][vc_column_text]\n

FAQ<\/h1>\n

In our FAQ you will find answers to frequently asked questions on the following topics:<\/h4>\n[\/vc_column_text][vc_row_inner el_class=”ob-faq-btn”][vc_column_inner]
Allgemein<\/a>Baby-Badeplausch \/ Eltern-Kind-Wasserplausch<\/a>Kinderschwimmen (Krebs-Eisb\u00e4r Stufe 1-7, SeaTurtles SportSchwimmgruppe)<\/a>Kursregelung bei Abwesenheit<\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row css=”.vc_custom_1696585606465{padding-bottom: 40px !important;}” local_scroll_id=”allgemein”][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1696585613935{padding-bottom: 40px !important;}”][vc_column][vc_column_text]\n

General information:<\/h2>\n[\/vc_column_text]
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Accessibility<\/div><\/a><\/div>

All course locations are easily accessible by public transport and offer plenty of parking spaces.<\/p>\n<\/div><\/div>

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Group size<\/div><\/a><\/div>

We follow the recommendations of umbrella organisations such as swimsports.ch,<\/span> swiss<\/span> swimming<\/span>, SLRG and<\/span> bfu.<\/span><\/p>\n<\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section el_class=”wk-section”][vc_row css=”.vc_custom_1696585631711{padding-bottom: 40px !important;}” local_scroll_id=”bade-und-wasserplausch”][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1696585622655{padding-bottom: 40px !important;}”][vc_column][vc_column_text]\n

Frequently asked questions about baby bathing fun \/ parent-child water fun:<\/h2>\n[\/vc_column_text]
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What preparations need to be made for the smallest swimmers (Turtles)?<\/div><\/a><\/div>

Please bring the little Turtles to the swimming pool in swim nappies, such as<\/span> Kooshies<\/span> swimming trunks.<\/span><\/p>\n<\/div><\/div>

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As a parent, do I need to bring swimming aids?<\/div><\/a><\/div>

No, you do not need to bring any swimming aids. We teach various handholds in the water to allow the children to move safely and freely.<\/p>\n<\/div><\/div>

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Who can be in the water as a carer in the baby bathing session or parent-child<\/div><\/a><\/div>

One carer per child is in the water with the baby bathing fun or the parent-child water fun. This only applies to the Baby-Badeplausch and Eltern-Kind-Wassserplausch courses. All other courses take place in the water without a reference person.<\/p>\n<\/div><\/div>

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What should you bring to the swimming and water fun?<\/div><\/a><\/div>

Please bring: A sufficiently large sports bag or rucksack, possibly bathing shoes (due to the risk of slipping and hygiene on wet floors, no street shoes), shower gel, shampoo, body lotion, wet wipes and spare nappies\/bathing trunks.<\/p>\n<\/div><\/div>

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Further information and checklist. <\/div><\/a><\/div>

Baby bathing fun<\/a><\/p>\n<\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row css=”.vc_custom_1696585705746{padding-bottom: 40px !important;}” local_scroll_id=”kinderschwimmen”][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1696585622655{padding-bottom: 40px !important;}”][vc_column][vc_column_text]\n

Frequently asked questions about children’s swimming (Crab Polar Bear Level 1-7, SeaTurtles SportSwim Group):<\/h2>\n[\/vc_column_text]
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Do parents have to wear swimwear?<\/div><\/a><\/div>

No, parents do not need swimwear as the children complete the course with the instructor. We ask accompanying persons to remove socks and street shoes and recommend a T-shirt, as the room temperatures are warm. Please note the specific bathing rules for each course location or request them from our office. Different rules apply in the indoor pools and normally a swimming costume must be worn (even just for dropping off and picking up).<\/p>\n<\/div><\/div>

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Are swimming aids or swimming equipment required for these course levels?<\/div><\/a><\/div>

No, no swimming aids or swimming equipment are required, except swimming trunks and towel. The required course material is available on site.<\/p>\n<\/div><\/div>

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Are parents and accompanying persons allowed to watch the course?<\/div><\/a><\/div>

Yes, the accompanying persons are free to decide whether or not they wish to watch during the course.<\/p>\n<\/div><\/div>

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When can I enter the cloakrooms and are there any special requirements?<\/div><\/a><\/div>

The cloakrooms may not be used until 10 <\/span>Minutes before the start of the course and with shoes. Should there be any deviating regulations, the course instructors will inform you on site.<\/span><\/p>\n<\/div><\/div>

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How is access to the wet areas organised?<\/div><\/a><\/div>

For reasons of hygiene, the wet areas may only be entered barefoot or, in exceptional cases, with shoe covers.<\/p>\n<\/div><\/div>

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What rules of behaviour apply within the system?<\/div><\/a><\/div>

Eating is strictly prohibited and for safety reasons it is forbidden for siblings who are not taking part in the course to be in the water.<\/p>\n<\/div><\/div>

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What should I do if my child has health problems?<\/div><\/a><\/div>

Please contact the office if your child is suffering from an illness so that we can inform the course leaders accordingly.<\/p>\n<\/div><\/div>

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Are there any restrictions on the use of mobile devices?<\/div><\/a><\/div>

Yes, mobile phones and other mobile devices are not permitted for child protection reasons, and photos and video recordings are also prohibited.<\/p>\n<\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section el_class=”wk-section”][vc_row css=”.vc_custom_1696585888271{padding-bottom: 40px !important;}” local_scroll_id=”abwesenheiten”][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1696585622655{padding-bottom: 40px !important;}”][vc_column][vc_column_text]\n

Course regulation in case of absence:<\/h2>\n[\/vc_column_text]
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Grunds\u00e4tzlich besteht kein Anspruch auf Ersatz, mit Ausnahmen bei Unfall und Krankheit mittels Arztzeugnis.<\/div><\/a><\/div>

In principle, there is no entitlement to compensation, except in the case of accident and illness by means of a medical certificate.<\/p>\n<\/div><\/div>

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How are absent days organised?<\/div><\/a><\/div>
    \n
  1. On presentation of a medical certificate due to accident or illness,<\/span> the course day(s)<\/span> will be credited pro rata on re-enrolment (no cash payment).<\/span><\/li>\n
  2. No replacement in the event of absence for other reasons, with the exception of those mentioned in point 1.<\/span><\/li>\n
  3. In all cases, please contact the secretariat to discuss the next steps.<\/span><\/li>\n
  4. In special cases, it may be possible to make up the missed course day(s) out of goodwill, but not necessarily on the same course day or location.<\/span><\/li>\n<\/ol>\n<\/div><\/div>
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    How do I correctly cancel an absence?<\/div><\/a><\/div>

    Please always report absences by<\/span> e-mail<\/span> or telephone to the secretary’s office with the relevant details: First name\/last name of the participant, course location, course day, course time, course level, if<\/span> applicable<\/span>. Course instructor. Contact: <\/span>E-Mail<\/span>: <\/span>info@schildkroetli-swimmers.ch<\/span><\/a> or Phone: 043 466 94 85.<\/a><\/span><\/p>\n<\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]\n<\/div>","protected":false},"excerpt":{"rendered":"

    [vc_row full_width=”stretch_row_content_no_spaces” disable_element=”yes” el_class=”first wk_subpage_header” css=”.vc_custom_1698761380938{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” content_placement=”bottom” disable_element=”yes” el_class=”bg_transparent wave-row intro_bottom no_filter”][vc_column][vc_single_image image=”690″ el_class=”wave-image”][\/vc_column][\/vc_row][vc_section el_class=”wk-section”][vc_row css=”.vc_custom_1678186385322{padding-bottom: 40px !important;}”][vc_column][vc_column_text] FAQ In our FAQ you will find answers to frequently asked questions on the following topics: [\/vc_column_text][vc_row_inner el_class=”ob-faq-btn”][vc_column_inner][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row css=”.vc_custom_1696585606465{padding-bottom: 40px !important;}” local_scroll_id=”allgemein”][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1696585613935{padding-bottom: 40px !important;}”][vc_column][vc_column_text] General information: [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=”wk-section”][vc_row css=”.vc_custom_1696585631711{padding-bottom:…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_wpscp_schedule_draft_date":"","_wpscp_schedule_republish_date":"","_wpscppro_advance_schedule":false,"_wpscppro_advance_schedule_date":"","_wpscppro_dont_share_socialmedia":false,"_wpscppro_custom_social_share_image":0,"_facebook_share_type":"","_twitter_share_type":"","_linkedin_share_type":"","_pinterest_share_type":"","_linkedin_share_type_page":"","_instagram_share_type":"","_medium_share_type":"","_threads_share_type":"","_google_business_share_type":"","_selected_social_profile":[],"_wpsp_enable_custom_social_template":false,"_wpsp_social_scheduling":{"enabled":false,"datetime":null,"platforms":[],"status":"template_only","dateOption":"today","timeOption":"now","customDays":"","customHours":"","customDate":"","customTime":"","schedulingType":"absolute"},"_wpsp_active_default_template":true},"class_list":["post-3158","page","type-page","status-publish","hentry","entry","no-media"],"acf":[],"yoast_head":"\nFAQ 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